Contact
Get in touch
Questions, feedback, bug reports or a request for a tool we do not have yet? We read every message and would love to hear from you.
Email us
The best way to reach us is by email:
We aim to reply within a few business days.
What to include
If you are reporting a problem with a specific file, it helps to tell us:
- Which tool you were using and what you expected to happen.
- The subtitle format (for example SRT, VTT or ASS) and, roughly, the file size.
- Your browser and operating system.
Please do not email us your subtitle files unless we ask. Remember that SubAlign processes everything in your browser, so we never need your files to help, and we would rather you kept them private.
A note on privacy
We do not run a contact form, an account system or a newsletter. Emailing us simply starts a normal email conversation; we use your address only to reply. For the full picture, see our privacy policy.